Shipping Information 2025

Shipping to CANADA (Nov 22nd 2025)
Regarding shipments to Canada, as the Canada Post strike has ended, Japan Post’s Small Packet service -offering lower shipping rates- has resumed.


Shipping to USA
Packets to USA will be delivered by Fedex. Please note that Japan Post (USPS), which offers lower shipping costs, is suspended since August 27th. This is due to instability regarding custom duties.
Due to US policies, import fees for the items will need to be paid to Fedex after delivery. (They will send you an invoice after the delivery)
We will inform you once Japan Post resumes its service.
We are sorry for your inconvenience...

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Direct from JAPAN!

INTERNATIONAL EXPRESS (Fedex or EMS)

USA Calculated at checkout 2-3 business days
Canada Calculated at checkout 2-3 business days
Australia Calculated at checkout 6-8 business days
Europe Calculated at checkout 2-3 business days
Asia Calculated at checkout 6-8 business days
 

JAPAN POST SMALL PACKET

USA Suspended
Canada Calculated at checkout 2-3 weeks
Australia Calculated at checkout 2-3 weeks
Europe Calculated at checkout 2-3 weeks
Asia Calculated at checkout 2-3 weeks


e.g., Shipping cost for single regular Tsurikawa to the Europe is
Japan post small pcket: $9

*Estimated times are provided by the mail carrier and are NOT guaranteed.
*Orders ship Monday through Friday excluding major holidays, most ship within 1-2 business day of purchase but please allow 2-3 extra days during special event or sale.

 

Delivery
International Express: Your packet will be left at the door on first attempt of delivery if recipient is unavailable.

Please understand that we are not responsible if your packet status is mentioned as "Delivered" but you haven't received it (stolen packet for example).
  

PO BOX
We do NOT ship to PO BOX, APO and Military addresses.


IMPORT TAX, VAT AND FEES 
You might be required to pay for import taxes which is a responsibility of the recipient. In most countries, for small packets like our tsurikawa, import taxes are usually not required. Shipping fees and taxes will not be refunded for packages that are refused due to taxes.